As Client Services Coordinator at CCM, Will O’Connor is often the first point of contact for families in crisis. With a calm, thoughtful presence, he guides them through admissions and ensures a smooth handoff to the direct care team.

Originally from Upstate New York and now in Los Angeles, Will brings a unique blend of professional expertise and personal insight, shaped by over a decade in recovery and a family legacy in behavioral health. His background in sales and administration sharpens his ability to navigate complex processes with clarity and care.

Known for his approachable nature and attention to detail, Will believes effective care begins with understanding the entire family system. Whether connecting with a parent for the first time or creating tailored care solutions, he is most fulfilled seeing families reconnect and individuals move forward.

Outside of CCM, Will enjoys martial arts, cooking, and reading—pursuits that reflect his belief in balancing care, structure, and presence to help families heal.